Digital System Integration

Integrate your multiple sources of data in an end-to-end service management ecosystem for autonomy and visibility

 

Presentation

All your IT multi-sourced data managed in a unique platform

All your IT multi-sourced data managed in a unique platform

Orange Business presents Digital System Integration to integrate and manage all your data in your own end-to-end service management ecosystem.

With Digital System Integration, you can simplify your complex, multi-sourced IT environment by gathering all your data in a simple and customizable platform. As a service integrator, Orange Business can support you throughout your integration journey (from planning to execution) to managing your own ecosystem. You'll enjoy full visibility and control over your platform to manage incidents autonomously. With an easy-to-manage IT environment, you have more time to focus on innovation.

Offer Detail

Digital System Integration in detail

Integration of your digital systems relies on four pillars.

Expert advise

You'll have access to the skilled support and recommendations of our experts every step of the way.


Included
  • Business and technical consulting
  • Enterprise architecture recommendations
  • Integration and data expertise

Dependable interface

We offer support throughout all the stages of your integration.


Included
  • Designing the best architecture based on your existing tools
  • Building it for you
  • Providing the right support 24x7, to guarantee availability

Unique platform

You receive a customizable platform fully supported by Orange Business specialists.


Included
  • Designing it based on your needs
  • Building it for you
  • Providing the right support 24x7, to guarantee availability

Data management

We help you get the most out of your data.


Included
  • To monitor your systems and applications more effectively, while improving availability and performance
  • To improve accuracy, reliability and productivity

Examples

How can I use Digital System Integration?

Between your own ITSM platform and your service provider's ITSM platform

Between your own ITSM platform and your service provider's ITSM platform

For optimal service management of all your IT services managed by various providers.

  • You become autonomous and gain better visibility and control of incidents and problems related to your providers' own platforms through e-bondings.
Between your AIOps and ITSM tools

Between your AIOps and ITSM tools

For enhanced service-management-model performance and control over the creation of incident tickets.

  • With enhanced monitoring and reporting, you get improved operational efficiency and significantly reduce the time and effort required for network administration.
Integration of all your IT service providers into a single platform

Integration of all your IT service providers into a single platform

To eliminate the complexity of managing a multi-vendor IT ecosystem relying on different tools (ITSM, ITOM, BI). The operations team can handle all service management on your behalf.

  • You have the visibility and flexibility to choose vendors based on their performance.

What are the benefits of Digital System Integration?

With Digital System Integration, you get full real-time visibility and control over your platform to manage incidents and problems, thanks to accurate data.

Ensure the security of your data throughout the entire life span of...

Your secured interface enables safe data exchange, enhancing overall performance, and ensures compliance with security regulations (GDPR), while real-time notifications about incidents, problems, changes, creation and updates help you stay in cont...

Manage your end-to-end IT ecosystem with true autonomy

With accurate reporting on the data from your own tools, our centralized dashboard helps you improve decision-making and reduce the risk associated with updates and changes.

Easily scale your digital IT ecosystem

Increasing agility gives you the flexibility to quickly onboard new services, dynamically exchange data and easily integrate changes.

Why choose Orange Business?

Experience

Proven network-native digital services company with unique capabilities in digital integration.

Technology partners

World-leading partners who help us design and offer the best solutions.

Methodology

Best practices for the ITSM (IT service management) solution and certified experts.
To go further

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Operations and support

Multisourcing Service Integration

Centrally manage all of your IT services expenses and performance

  • Improve suppliers’ quality of service through better management
  • Optimize operational efficiency with visibility, control and simplification
  • Enjoy the agility of being able to always use the best suppliers – centrally or locally
Integration and deployment

Project Management

Delegate your IT solution's deployment to a Project Manager for better peace of mind

  • Manage risks and ensure deadlines are met with a dedicated contact person.
  • Benefit from personalized service with the right governance and local organization.
  • Obtain real-time visibility for proper planning and easier decision making.