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Expertise
Customer experience

Cognitive omnichannel customer experience
Focus on omni-channel marketing to improve customer satisfaction and cognitive experience to increase responsiveness.

Digital omnipresence and data value creation
Transform your business with digital omnipresence and the power of data for an exceptional, personalized customer experience.

Human interaction at the right time
Put people at the heart of your CX strategy. Gauging emotions and responses help you deliver the right balance of technology and human contact.

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Employee experience

Provide an outstanding employee experience
Boost your performance and your appeal by ensuring a high-performance, agile and innovative work environment.

Implement a collaboration solution designed for your employees
Unleash potential with a secure, collaborative work environment tailored to each individual employee.

Enable efficient hybrid working
Establish and secure hybrid working for the long term.

Manage growing complexity
Successfully transform the management of your digital work environment.

Contribute positively to your social and environmental objectives
Build a sustainable, inclusive and sovereign digital work environment.

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Operational experience

Connected smart products
Enhance efficiency, deliver real-time insights and enable seamless customization with connected smart products.

Secure and flexible infrastructure
Build digital infrastructure for operational excellence and sustainable business outcomes.

Assisted workers
Empower employee efficiency and increase workplace safety with IT solutions.

ESG performance
Harness the power of IT to enhance environmental performance, from strategic insights to pragmatic, sustainable solutions.

Operational efficiency
Improve quality and productivity through automation, supervision, digitization and optimization technologies.

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Data & AI

Strengthen Data Governance
Develop a comprehensive framework to manage data as a valuable asset. Align people, processes, and tools with the data strategy to ensure responsible, strategic data usage across the organization.

Centralize data for easier access, better integration, and faster insights
Construct a cohesive, reliable data platform that translates real-world interactions into actionable insights. Ensure seamless access to high-quality data to fuel innovation and informed decision-making.

Define a winning Data Strategy
Establish a clear and actionable data strategy that guides how data is utilized. Optimize the value of AI models, transforming your organization into a data-centric powerhouse.

Cultivate a Data-Driven Culture
Create an environment where data is recognized as a strategic asset. Foster understanding and valuation of data at every level, turning it into a powerful driver for innovation and efficiency.

Activate Insights with GenAI and AI
Move beyond the AI hype with a pragmatic approach. Scale AI deployment to achieve measurable impact, ensuring AI technology delivers real value and positive outcomes.

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Digital infrastructure

Digital consulting
Take advantage of our expertise, strategy and innovation with digital consulting for seamless transitions, optimized operations and competitive edge.

SASE (Secure Access Service Edge)
Empower your teams to work together from anywhere with a secure, distributed network that’s designed to fit your needs.

Cloud networking
We design, build and manage secure, scalable, automated cloud infrastructure for your global cloud estate with reliable services and guaranteed SLAs.

Multi-cloud optimization
Multi-cloud optimization lets you tailor your cloud strategy to your unique needs, while optimizing performance, cost efficiency and resilience.

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Cybersecurity

Secure the enterprise
Solutions
AI & Data Intelligence

Data & AI Architecture Assessment
Optimizing value creation through a modern and efficient data platform

AI Center of Excellence (CoE)
Empowering your team with expert guidance to accelerate AI transformation

Cloud MVP
Future-Proof your Business with a cost-effective Cloud Data Platform

AI Strategy & Use Case Prioritization
Unlock the transformative power of AI through strategic prioritization and actionable insights

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Consulting and digital transformation

Asset and Data Management
Manage the lifecycle of your assets, support contracts, software and services with complete visibility of your entire IT environment, while maintaining the integrity of your data

Deployment Services
Purchase, delivery and installation of your IT infrastructure components at all your international locations

Digital System Integration
Integrate your multiple sources of data in an end-to-end service management ecosystem for autonomy and visibility

Multisourcing Service Integration
Centrally manage all of your IT services expenses and performance

Operational Support Services
Optimize costs and maximize the availability of your IT infrastructure with consistent support services worldwide

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Internet and networks

Evolution Platform Catalog
Design, deploy and easily manage a platform of connectivity, cybersecurity and cloud services that keeps pace with the changing needs of your business.

Flexible SD-Branch
Manage your corporate network in the cloud with lower costs and seamless security, while delivering an optimal user experience.

Internet Platinum
Internet Platinum offers dedicated Internet access with 100% guaranteed bandwidth on the Orange network.

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Collaboration and remote working

Workplace Together [Webex]
Cisco telephony and collaboration tools managed by Orange

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Cloud

Cloud Infrastructures
Gain agility, resilience and performance with the cloud.

On demand Cloud Connect
Create and manage your connections to the cloud with complete autonomy

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Customer experience

Contact Center Access
Receive calls from anywhere in the world and manage them in real time

Unified Engagement Suite - Genesys
Augment your customer experience by orchestrating the entire customer journey.

Unified Engagement Suite - NICE
Unified Engagement Suite - NICE is a cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and automation.

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Security

Anticipate
Proactive cybersecurity: anticipate and prevent digital threats.

Detect and Respond
Orange Cyberdefense provides comprehensive cybersecurity by detecting real-time threats and responding swiftly to minimize damage.

Protect
A comprehensive set of protection solutions to secure endpoints, networks and data, ensuring continuous operations and mitigating cybersecurity risks.

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Customer stories
- Customer stories
Customer stories

Data Analysis contributes to safe & efficient Shipping in the Port of Antwerp-Bruges

De Lijn Data Visualization enhances public transport service

How an AI-driven bot delivers cutting-edge customer service at Belfius Insurance

Smart charging services: enabling fast growth for green mobility with Zaptec

Tailor-made insights for the right customer at SD Worx

See all customer stories
News and events
- News
- Events
- Whitepapers
News

Tēnaka partners with Orange Business to scale its coral reef restorati
Technology solution to automate and scale coral reef and marine biodiversity monitoring Tēnaka to benefit remotely from near real-time data from the coral reef, allowing scientists to spend more time regenerating reefs

Orange Business is awarded Adobe Digital Experience - Emerging Partner
We are thrilled to announce that our partner, Adobe, has honored Orange Business with the "Digital Experience - Emerging Partner of the Year" award for Western Europe.

Events

Do not miss our next events, and subscribe to our newsletter.

Whitepapers

Artificial Intelligence Whitepaper: Stay in the control of your future

Customer Data Platform - Download the whitepaper

Data Ethics/AI Ethics: the 2 faces of a responsible future

Generative AI: Visa for a more interactive digital future
About us
- About us
About us

Join us
Together, let’s imagine and build a more harmonious future for generations to come. Embark on a journey to gain valuable experience and explore unprecedented possibilities. At Orange, we are committed to unlocking the unique potential within each individual.

Our story
Orange Business is the Orange Group entity dedicated to businesses and organizations.

Corporate social responsibility
We firmly believe that every technological advancement should benefit humanity, society and the planet. We advocate for an ethical, responsible and inclusive visualization of digital technologies.

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Customer story (11)

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11 results for Data Driven Solutions :

Customer story (11)

Carrefour

How to improve customer relations using customer DNA at Carrefour
SD Worx

Tailor-made insights for the right customer at SD Worx
AXA Insurance

Boost AXA insurance's value with data-driven innovations
Ingenico

Journey toward a data-centric company with Ingenico
Ingenico

Data-Centric BI platform for Ingenico
AXA Insurance

Business Intelligence support for AXA
EcoOnline

Migration to AWS and refactoring for EcoOnline
Lausanne Tourisme

Lausanne Tourisme enhances visitor experiences with a data-driven strategy
De Lijn

De Lijn Data Visualization enhances public transport service
Bokbasen

Bokbasen CI/CD Pipeline – Case Study

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