Why Flexible LAN?
A fully customized journey with your needs at the center in a 3-step strategy:
Three good reasons to choose Flexible LAN
A reliable and safe solution
- ISO 27001 certified regional MSCs
- Proactive Release and Patch Management as standard
- Advice and support from our experts available 24/7
Solid advantages
- GOLD Certified Cisco Partner
- Unsurpassed local engineering presence
- Flexible billing options
- Online access to reporting and statistics
Personalized support
- Consulting design and expert project management
- Customer Service Manager who understands the specifics of your environment
- Tailored services for the most complex cases
How it works
With Flexible LAN, you define the support you really need. It can be used for completely out-tasking your LAN/WLAN infrastructure management or only a few branch offices where local IT staff is missing.
We provide 24/7 or local business hours help-desk support with onsite repair as well as monitoring and reporting capabilities available in My Service Space at no extra charge.
Reduce operating costs
Focus on core business
Increase productivity
Get ready for the future
Our partner
Rely on Cisco and Orange for your transformation journey.
Manage your solutions online
Easily manage your Orange Business solutions with My Service Space, your secure, self-service portal.
Easily manage your solutions
- Access statistics reports:
- Device performance and real-time device performance
- Site availability and site performance
- Monthly reports - Manage change requests:
- Add access IPT port
- Add routing and VLAN
- Change, delete server port
- Change trunk port - Navigate your inventory:
- View list of equipment and details, for example, configuration status, operational status, provisioning status
Manage ordering activities
- Request new service and choose options
- Upgrade/downgrade existing service (on same site) and choose options
- Example of options: managed services, manufacturer, equipment procurement, wireless LAN, etc.
- Manage evolution of service: downstream/upstream speed
- Disconnect service: site termination, business downturn, contract termination
Control your budget
- View and download invoices and credit notes
- Access invoice reports and traffic details in CSV format
- Benefit from e-invoicing
- Receive email notifications when reports are available
- Submit queries to billing analyst
Quickly report incidents
- Create incident tickets and track their resolution
- Navigate seamlessly between incidents/events/inventory
- Receive e-mail notifications upon incident status change
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