Accessibility statement: Orange Business
Context
Orange SA undertakes to make its internet, intranet, extranet websites and its mobile applications accessible in accordance with article 47 of Law No. 2005-102 of February 11, 2005.
To this end, it implements the following strategy and actions :
the pluri-annual accessibility framework (French).
This accessibility statement applies to Orange Business.
Conformity level:
"Orange Business" is no compliant to the criteria with WCAG version 2.2, level AA.
The Orange Group Accessibility Expertise Centre refers to the WCAG international recommendations version 2.2, level AA. Here is the correspondence link between the RGAA and the WCAG (french).
The analyze was carried out via la Va11ydette.
Tests result
Global compliance 39%
Global compliance
Average compliance 76%
Average compliance
The compliance audit carried out by The Orange Group Accessibility Expertise Centre reveals that :
- 39% of WCAG level A and AA criteria are met.
- The average compliance rate of the online service is 76%.
| Level | A | AA | Total |
|---|---|---|---|
| Number of criteria | 32 | 24 | 56 |
| Compliant | 10 | 7 | 17 |
| Non-compliant | 14 | 13 | 27 |
| Not applicable | 8 | 4 | 12 |
| Compliance | 42% | 35% | 39% |
| Criteria / Level | Compliant / A | Compliant / AA | Non-compliant / A | Non-compliant / AA | Not applicable / A | Not applicable / AA | Compliance rate |
|---|---|---|---|---|---|---|---|
| Page : Accueil + EC | 12 | 8 | 4 | 7 | 16 | 9 | 65 % |
| Page : Mentions légales | 13 | 11 | 0 | 1 | 19 | 12 | 96 % |
| Page : Accessibilité | 13 | 11 | 0 | 2 | 19 | 11 | 92 % |
| Page : Recherche | 10 | 13 | 6 | 2 | 16 | 9 | 74 % |
| Page : Infos digitale | 14 | 11 | 6 | 4 | 12 | 9 | 71 % |
| Page : Nos expertises | 11 | 12 | 6 | 4 | 15 | 8 | 70 % |
| Page : Collaboration & télétravail | 10 | 14 | 4 | 1 | 18 | 9 | 83 % |
| Page : Voir l'offre | 12 | 10 | 5 | 6 | 15 | 8 | 67 % |
| Page : Contact | 14 | 15 | 4 | 3 | 14 | 6 | 81 % |
| Page : Article | 12 | 12 | 2 | 3 | 18 | 9 | 83 % |
| Page : Partenaires | 10 | 10 | 8 | 5 | 14 | 9 | 61 % |
| Page : Article partenaires | 11 | 11 | 4 | 4 | 17 | 9 | 73 % |
| Page : Digital consulting | 11 | 10 | 4 | 5 | 17 | 9 | 70 % |
| Page : Internet et réseaux | 11 | 15 | 4 | 0 | 17 | 9 | 87 % |
| Page : Flexible | 11 | 10 | 7 | 7 | 14 | 7 | 60 % |
| Page : Nous découvrir | 9 | 14 | 7 | 1 | 16 | 9 | 74 % |
| Page : Témoignages clients | 11 | 13 | 6 | 1 | 15 | 10 | 77 % |
Content not accessible
All non-conformities have been identified and addressed by the appropriate teams. Below is the list of WCAG criteria that are not compliant:
Non-compliances
List of non-compliant WCAG criteria :
- 1.1.1 Non-text Content, Level A
- 1.2.2 Captions (Prerecorded), Level A
- 1.2.3 Audio Description or Media Alternative (Prerecorded), Level A
- 1.2.5 Audio Description (Prerecorded), Level AA
- 1.3.1 Info and Relationships, Level A
- 1.3.5 Identify Input Purpose, Level AA
- 1.4.1 Use of Color, Level A
- 1.4.3 Contrast (Minimum), Level AA
- 1.4.4 Resize text, Level AA
- 1.4.10 Reflow, Level AA
- 1.4.11 Non-text Contrast, Level AA
- 1.4.12 Text Spacing, Level AA
- 1.4.13 Content on Hover or Focus, Level AA
- 2.1.1 Keyboard, Level A
- 2.2.2 Pause, Stop, Hide, Level A
- 2.4.2 Page Titled, Level A
- 2.4.3 Focus Order, Level A
- 2.4.4 Link Purpose (In Context), Level A
- 2.4.6 Headings and Labels, Level AA
- 2.4.7 Focus Visible, Level AA
- 2.5.3 Label in Name, Level A
- 3.1.2 Language of Parts, Level AA
- 3.3.1 Error Identification, Level A
- 3.3.2 Labels or Instructions, Level A
- 3.3.3 Error Suggestion, Level AA
- 4.1.2 Name, Role, Value, Level A
- 4.1.3 Status Messages, Level AA
Establishment of this accessibility statement
This declaration was established on 12/27/2024.
Technical specifications of the site
- HTML
- CSS
- JavaScript
Testing environment
The verifications were performed with the following software combinations:
- Chrome XX and JAWS 2019
- Firefox XX and NVDA 2020.4
Methods and Tools to evaluate accessibility
- Automatic testing: aXe 4.9.3, Wave 3.1.3
- Functional testing: NVDA 2020.4, Keyboard navigation
Pages which have been the subject of compliance verification
The verification audit was performed on the following pages using the Orange va11ydette:
- Accueil + EC : https://www.orange-business.com/fr
- Mentions légales : https://www.orange-business.com/fr/informations-legales
- Accessibilité : https://www.orange-business.com/fr/accessibilite
- Recherche : https://www.orange-business.com/fr/content-search?q=test
- Infos digitale : https://www.orange-business.com/fr/enjeux/infrastructure-numerique-evol…
- Nos expertises : https://www.orange-business.com/fr/reussir-avec-nous/nos-experts
- Collaboration & télétravail : https://www.orange-business.com/fr/produits/categories/collaboration-et…
- Voir l'offre : https://www.orange-business.com/fr/node/12530
- Contact : https://www.orange-business.com/fr/contact
- Article : https://www.orange-business.com/fr/blogs/pourquoi-certification-profess…
- Partenaires : https://www.orange-business.com/fr/partenaires
- Article partenaires : https://www.orange-business.com/fr/pourquoi-nous/partenaires/zscaler
- Digital consulting : https://www.orange-business.com/fr/enjeux/infrastructure-numerique-evol…
- Internet et réseaux : https://www.orange-business.com/fr/produits/categories/internet-et-rese…
- Flexible : https://www.orange-business.com/fr/solutions/internet-reseaux/flexible-…
- Nous découvrir : https://www.orange-business.com/fr/reussir-avec-nous/nous-decouvrir
- Témoignages clients : https://www.orange-business.com/fr/pourquoi-nous/temoignages-clients
Feedback and contact information
If you are unable to access content or a service, you can contact the site manager to be directed to an accessible alternative or obtain the content in another form.
We welcome your feedback on the accessibility of this site. Please let us know if you encounter accessibility problems by sending an email to accessibility.group@orange.com.
Legal remedies
You have reported to the website manager an accessibility problem that prevents you from accessing content or one of the portal's services and you have not received a satisfactory response, in this case:
- Write a message to the Defender of Rights.
- Or contact the Defender of Rights delegate in your department.
- Or send a letter by post (free of charge, do not put a stamp)
Défenseur des droits
Free answer 71120
75342 Paris CEDEX 07