November 09, 2021 Cloud
Empowering your teams to deliver great customer experience
Customer experience is fundamental to business success
Research shows that 80% of customers say the experience that businesses provide is just as important as their products and services. A digital workspace can ensure your teams are equipped to deliver the CX your customers demand.
And the world of work has changed dramatically in recent times. The COVID-19 pandemic forced many companies to shift to massive-scale homeworking almost overnight. They were faced with the prospect of managing customer expectations with a suddenly disperse workforce.