The 2023 IDC MarketScape for Worldwide Communications Service Provider Digital Infrastructure and Services evaluates 12 communications SPs across 20 scoring criteria categories, including 10 each of strategy and capabilities. Communications SPs had to meet a minimum threshold of annual revenue and network portfolio that offers a range of managed services including managed WAN, managed cloud, managed security, managed Internet of Things (IoT), multi-access edge computing (MEC) and other network services targeting business customers.
The analysis also evaluated the underlying intelligence of their digital infrastructure, such as network virtual/cloud-native functions, NaaS platform, API integration and AI capabilities.
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