2. Customer stories

ZIM chooses a global MPLS network

Issues and challenges

ZIM is one of the world’s largest shipping container companies with operations throughout the world and serving ports of call in over 120 countries worldwide. With 4,000 employees and over 250 agencies worldwide, its fleet is over 100 vessels strong and carries more than 350,000 containers each year. Over many years, ZIM has handled standard and special cargoes: from over-sized, perishable goods, hazardous material and elephants to ice cream as well as whole industrial plants to medicines.

The communications network plays a vital role in supporting the ZIM operations, and the company was looking to move away from having numerous arrangements with a mix of providers to a single relationship with one provider. The criteria for this provider covered immediate requirements in terms of ensuring that the network was fit for purpose and also being ready to take on board future requirements of the business.

"We were looking for a reliable, transparent business communications partner, not simply a network services provider. Orange Business responded to this need. Its strategy and portfolio allow us to move forward with our business while being assured we will have a partner all along the road that is capable of adapting to our needs."

Dudi Avni, CIO, ZIM Integrated Shipping, Services, Ltd

The objective

Increase network efficiency and capability while reducing operating costs.

Solutions
  • Orange global MPLS network
  • Implementation of mission-critical sites with optimized routing and SLAs by site
  • Access optimization and migration
  • Non-standard solutions, including VMS
  • Guaranteed continuation of service
Benefits

The Orange global MPLS network has delivered significant benefits to ZIM and is supporting its business worldwide.

  • Full support for mission-critical sites
  • Improved round-trip delay and site availability
  • Simple upgrade path
  • Back-up solutions
  • Unified communications and cloud services
  • Increased service value
  • Reduced management time through one global provider
  • High resiliency for risk mitigation
  • Network capability to fully support the business
Results
  • Optimized network with improved site availability
  • Lower costs and reduced risks
  • Network that fully supports the business
  • Readiness for future developments
  • Global service from single provider
Visit ZIM

ZIM is one of the world’s largest shipping container companies with operations throughout the world and serving ports of call in over 120 countries worldwide

  • 4,000 employees and over 250 agencies worldwide
  • Fleet of over 100 vessels
  • Carries more than 350,000 containers each year