Orange Business rated as a "Leader" in GlobalData Product Assessment Report - Collaboration and Communications Services (Global)
Date: 25 September 2020
Analyst: Gary Barton
As reported by GlobalData, the Orange focus on developing mobile worker and homeworker solutions means it is well placed to respond to and support its customers through COVID-19. The company has maintained a leading portfolio with the addition of enhanced integration capabilities.
Orange continues to maintain its Leadership position vis a vis several global providers, and the Orange Cloud, Managed Premise, UC Services and Delivery ratings are above the product class average.
Richard Heaps
Head of Product Management, UC&C International
Orange Business
"We are honored and proud to be recognized as a 'Leader' by GlobalData given their own expertise and wide readership in this market.
"In a year that has seen collaboration technology rise to the forefront of how people work and, for many, how they keep in touch with friends and family, we have adapted and strengthened our portfolio to suit. This has been well received and recognized through repeated customer endorsements of our ability to act in challenging times.
"An enriched user experience remains at the heart of our strategy, along with bringing customer-facing and back-office teams together through common and integrated collaboration tools. This ensures that our customers can deliver an equally compelling quality of service in their markets to their customers.
"Orange Business is a solid choice for MNCs with a comprehensive understanding of customer requirements and an extensive portfolio based on the market leaders Cisco, Microsoft and Zoom qualified Orange as a 'Leader' by GlobalData.
"Innovating through leveraging our internal capabilities, integration and use of technologies such as chatbots, CPaaS and API's for example, as well as an extensive ecosystem portfolio to deliver an outstanding user experience and measurable business outcomes. Our commitment to making our customers' successful is resolute."
GlobalData Product Assessment Report - Global Collaboration and Communications Services - September 2020
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