Orange Business is ranked a Leader by GlobalData in their Collaboration and Customer Contact Solutions (Global): Competitive Landscape Assessment.
GlobalData has named Orange Business a Leader in the global collaboration and customer contact market. This recognition highlights our strong portfolio, AI-driven analytics, and first-class customer support.
According to GlobalData, with Business Together Orange Business differentiates itself by offering:
- Advanced service performance monitoring, including AI-powered tools for Microsoft Teams.
- Comprehensive consulting, guiding enterprises through digital transformation and cloud migration.
- Robust security and data sovereignty, with 10 European data centers ensuring compliance and protection.
- Industry-leading customer support, with over 21,000 staff in 166 countries, providing 24/7 assistance.
By integrating AI, deep analytics, and a consultative approach, Orange Business empowers organizations to optimize their collaboration environments while maintaining high security and performance.
"Being recognized as a leader in the Global Data competitive landscape assessment reinforces Orange Business's strategic vision in collaboration, contact center solutions, and communication services more widely. This validation highlights our commitment to delivering innovative, user-centric solutions that leverage cloud technology, Voice over IP, and AI—specifically Agentic AI—alongside our extensive partnerships and capabilities. We are dedicated to enhancing customer experiences and driving digital transformation, empowering businesses to thrive in an increasingly competitive landscape."
~ Nicolas Ducrot, Director of Product Management, Collaboration and CX, Orange Business.
Want to elevate your collaboration strategy? Orange Business is here.
The GlobalData Group (the Group) is a global provider of business information in the form of high-quality proprietary data, analytics and insights to clients in multiple sectors. GlobalData has a proven track record in helping thousands of companies, government organizations, and industry professionals profit from faster, more informed decisions.