Wherever you are in your digital journey, we can help. We provide a full set of managed services for Microsoft Teams, including Direct Routing, and migration support for companies moving away from Skype for Business.
Our highly-qualified resources are ready to engage in transforming your business. We are invested in your success and provide solutions for the entire life cycle.
Be productive
Immediately bring the experts into conversations and quickly make the right decisions.
Partner of the year
Orange Business was named a finalist in the 2020 Microsoft Partner of the Year Awards and won an award in the Modern Workplace category for Calling and Meetings for Microsoft Teams. We are one of the 6% of partners worldwide who have won an award.
Our services
Business Together with Microsoft solutions enable better collaboration, security and productivity, wherever you do business. With our software-as-a-service model, you simply define the number of employees who will use the solution and then pay per user, based on what they need. IM, audio/web/video conferencing and telephony – you can bring the right people into conversations quickly and improve the speed of decision making. Even when working remotely, you'll have the same interactive experience no matter which devices you're using, while ensuring you are prepared to adopt the newest features as they are released.
Orange has designed the following services to deliver successful Microsoft Teams deployments.
Microsoft Teams Direct Routing
Direct Routing is a phone system capability within Office 365 to connect Orange SIP trunks to Microsoft Teams. Orange provides a global Direct Routing service enabling multinational corporations to centralize voice services with a single provider in 142 countries and territories.
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Microsoft Teams Tenant Management
You have chosen Microsoft Teams as your hub for teamwork and you want your users to benefit from an optimal experience but don't want the stress of managing it internally. Orange provides Office 365 tenant management services, which allow you to focus on your business activities while providing your end users with an always-up-to-date and personalized workspace based on Office365 applications. You'll enjoy the right workspace ecosystem, such as voice and calling features via SBCs, videoconferencing rooms, complex call flow and business application integration via bots or connectors.
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Teams Rooms Management
For Meetings, Orange provides an end-to-end managed service to help you deploy a Microsoft Teams video room (audit, choice of equipment, procurement, delivery, installation and maintenance) and manages it on your behalf (proactive incident detection, incident and RMA management, release management) to ensure that it functions properly. If participants have issues or questions during a video meeting, the Orange Concierge is here to help them. An enhanced meeting experience is at the heart of our promise.
Orange delivers real-time availability, inventory and release management reports for all the components of your Teams meeting room.
With Orange Cloud Video Interoperability, your existing video rooms (SIP/H323) are able to join Teams Meetings, too, with an Orange concierge for support.
Orange has combined Microsoft's Practical Guidance for Cloud Voice with our solid experience and support structure.
You want your end users and administrators to have the best voice experience possible. Make sure you keep up with the latest releases, and easily make changes to your Teams devices in just a few clicks with Orange Self-Care.
Want to learn more?
Reach out if you would like to discuss a global Teams deployment with an expert. We would love to hear from you.
Microsoft Teams connects people in real time with the Skype experience they love from the Office applications they use every day.
From planning to delivery to operations, our fully-managed, end-to-end solution can help you achieve the benefits of a cloud solution based on Microsoft Teams.
It includes an ITIL-based service catalog with supported ecosystem vendor technologies that are backed by SLAs for high application availability worldwide. Besides being a global communications service provider, we're also a leading systems integrator. That means we're your single point of contact for deploying and maintaining both the equipment and the software you need.
Orange is your single point of contact for global equipment provision and installation:
- Session Border Controllers and voice gateways
- Client devices - IP phones and headsets from leading vendors
- Room-based videoconferencing systems
- Hybrid environment ecosystem solutions: attendant console, call accounting, voice recording and more
- Work like you are all in one room, even when you’re not. Microsoft Teams/Skype meetings offer HD video, desktop sharing, co-authoring, presentations and more
- Use any phone to join a Microsoft Teams / Skype meeting with dial-in and dial-out audio conferencing
- From desktop videoconferencing to immersive room-based systems
- Smooth migration for your existing PBX in line with corporate needs
- Exceptional audio quality (Quality of Experience enabled)
- Optimized bandwidth via our Business VPN service
- End-to-end service with SLAs from a single provider
- Dedicated project manager to coordinate your deployment
- 24x7 Premier Support for telephony and collaborative tools
- Contractual flexibility – local and central billing in 17 currencies
- Support in building a global user adoption program strategy
Deploy Microsoft Teams globally
Are you looking to save money while performing the same amount of tasks? Real-time collaboration is a way of achieving this by giving alternatives that bring efficiency and productivity. In broad terms, to transition to the cloud, you have the choice to do it yourself and engage with multiple local providers, where needed, or to work with a global provider. It often comes down to a question of time, money and skills. Not only for planning and delivery, but also for the operate phase. Either way, preparation is key to avoiding the global pitfalls.
How industry analysts see Orange capabilities
Right partners, right approach
Integrating, deploying and managing cloud voice solutions at the enterprise level across the globe can be a complex task. It requires skills and expertise that you may not have in-house, and it's important to select the right partner. We would argue that it requires an ability to be global, local and "glocal" – to have processes and skills centrally to help you define your unified communications solution and to bring together distributed operations and teams to implement it locally across all types of sites. With local presence worldwide, we can ensure delivery close to our customers.
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